Business Administrating Purchaser

Full time vacancy for an enthusiastic team member, with a good confident telephone manner, to assist with general admin and purchasing roles.


The Procurement position will be responsible for the day-to-day activities in the Sales Administration department. The team works alongside the sales team (for both, new and existing business) and other teams within the wider business (such as the service desk or professional services) to provide administration support associated with the sales cycle. Your duties would also include, but not restricted to, answering the telephone and logging customer requests and queries onto our online ticket system.

This role is integral to a close-knit, highly collaborative and motivated team based in Radstock.

Currently the role is office based.

Responsibilities

Purchasing

  • Gather and understand requirements for quote preparation

  • Provide accurate and timely quotations to the sales team

  • Issue/input accurate sales orders ensuring target deliveries are attained

  • Register deals with suppliers (where appropriate) to make sure that the company benefits from any cost reductions available

  • Be the first point of contact for suppliers

  • Matchup supplier order with invoice

  • Monitor stock availability

  • Receive products into stock on a timely basis

  • Assist with management of the Return Merchandise Authorisation (RMA) process

  • Liaise with line manager and other departments to ensure delivery priorities are maintained and revised against changing customer needs

  • Maintain the product ID in the CRM

  • Ensure all quote acceptances are accurately processed on day of receipt

  • Work with the Sales team to ensure the delivery of quality customer service at all times

  • Pro-actively communicate sales enquiry opportunities for standard and non-standard product sales to the Sales Managers to follow up

Other duties

  • Ensure CRM used and updated in line with company policy

  • Provide cover as appropriate

  • Log time to service tickets

Must have

  • Fluent English

  • Previous experience of working in the purchasing function in a corporate environment

  • Very good (proficient) skills in Microsoft Office suite or Google Workspace

Nice to have

  • IT sector experience

  • Sage experience

About the person

  • Excellent attention to detail

  • Process orientated (understand the importance of keeping accurate CRM records)

What we offer

  • Salary (depending on experience)

  • Company benefits

  • Pension scheme

  • Bike to work scheme

  • Company Events

  • 28 days holidays per annum (including bank holidays)